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Tech glossary

Defining IT & technology terms

Systems integrator

A systems integrator is a company that transforms clients’ disparate hardware and software subsystems into a comprehensive IT solution. This alignment simplifies the client’s technology environment and helps them make progress toward their business goals. While a systems integrator may have preferred products, their approach is inherently vendor-agnostic.

Once a company chooses a systems integrator, the first step in the integration process is to assess the business’s needs and define the requirements for their transformation project. With this foundation established, the systems integrator then develops and executes an integration plan. After implementation, they continue to test and improve the system, and some systems integrators provide maintenance as well.

An end-to-end partner

The biggest benefit of working with a systems integrator on IT projects is that they offer a comprehensive suite of solutions, services and capabilities. Many transformation projects today involve a multitude of interconnected technical resources that could require multiple vendors. But a systems integrator is equipped to address each component — helping support vendor consolidation in the process.

A well-equipped solutions integrator can handle many aspects of your technology strategy, including:

  • Purchasing technology solutions
  • Deploying intelligent edge arrays
  • Leveraging data and Artificial Intelligence (AI)
  • Modernizing internal and client-facing applications
  • Infrastructure modernization
  • Workplace modernization to support remote work
  • Security and network design and management

When choosing a systems integrator, it’s important to have a clear understanding of the direct business outcomes you’re seeking to achieve. When partnering with a systems integrator like Insight, we can help address and improve:

  • Client experience
  • Growing revenue
  • Managing costs
  • Mitigating risks
  • Operational efficiencies

Learn more about systems integrators

Related terms

  • Digital Innovation
  • Managed Service Provider
  • Super Solution Integrator

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