Metaphorically, in that big ocean of technological change, there’s an appeal for businesses to ride the waves. But doing so is hard, and each wave seems to be more daunting than the last.
The IT industry has been moving toward a more unified approach to IT management for some time now. Modern IT management is about consolidating tools that embrace cloud centricity and make life easier for IT — whether that’s with provisioning, patch management, pushing out applications or anything in between.
Many of the clients I work with use a big jumble of tool sets. They may image a machine and manage it with a tool set meant only for that device. For another device, they use another tool set. One tool for anti-virus. Another for encryption. It’s a very fragmented environment.
When fragmentation is all you know and nothing breaks down completely — and you use numerous resources to maintain that environment — the risk of adopting something new might feel scary.
Unfortunately, fear isn’t sustainable in the IT industry (if you’re not willing to face it head-on).
Because technology forces change, and companies are becoming tech companies at heart, we’re all being nudged down a different path.
I’ve found that companies addressing their fear of change experience a catharsis of sorts. Based on conversations I’ve had with clients, they’re coming to these realizations:
As of July 7, 2018, EMS has 85,000 customers (a 13,000 increase in 90 days alone) and 82 million active licenses in the EMS stack (up 55% in 90 days). This growth is huge, but mostly, it’s reassuring that businesses are moving toward cloud-based management.
I believe fear can lead to all kinds of positive change. Fear makes people hesitant, but think of it this way: The more hesitant an organization is to ride the big wave of change, the more time it has to think things through, build a strategy and have some great epiphanies along the way.